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Testimonials

“When it comes to technical proficiency in building consulting, PCG is the cream of the crop. I work primarily with Justin Willits and have not come across anybody in the industry that is more valuable than him from a consulting perspective. The entire team at PCG is the best I’ve worked with. They provide a high-quality work product, and when it comes to claim settlements, some consultants think their opinion is all that matters, but that is not the case with PCG. They listen to the facts, consider both sides, and work with all parties to reach an amicable solution to what can be a contentious situation. If there are pricing or scope discrepancies, they don’t just rely on Xactimate; they do the necessary research to find accurate pricing and scope. They go above and beyond to make sure what we’re calculating is the right measurement. PCG is unbiased, committed to accuracy, and works on both sides, which I find to be a positive.”
– Daniel Powell, Executive General Adjuster
Sedgwick
“PCG is one of the rare consulting groups out there that is accurate, timely, professional. I’ve worked with the guys at PCG on fire, hail and wind losses. My experience has been very positive in terms of value and cost. They’re practical. They’re always looking for alternative solutions. They’re cost conscious. It’s honesty. It’s professionalism. It’s respect for me, respect for the process, and respect for accuracy.”
– Brandon McWherter, First Party Claims Attorney
McWherter Scott & Bobbitt
“I’ve known Justin for over 20 years and worked with him and PCG multiple times on large loss projects throughout the nation. He’s highly efficient, knows construction inside and out, and can be relied on for accurate scopes and information delivered on time. The PCG team is excellent at communicating, providing project updates, and making projects efficient and effective for all the various parties involved. Can’t say enough good things about Justin and his team, simply great to work with.”
– Dave Allen, Senior Project Director
BluSky
“When we bring in a building consultant like PCG, it’s no longer my relationship with the adjuster or my relationship with the agent or my relationship with the policyholder. It’s a consultant’s professional opinion. We may or may not agree with eachother, but it doesn’t threaten the relationship. Whether it’s writing an Xactimate estimate, the administration, or documentation, PCG exceeds industry best practices. Every person on the team is top notch.”
– Greg Lewis, Owner
TIER Restoration
“PCG and Curtis Phillips were instrumental in our company's roof insurance settlement. Mr. Phillips was professional, courteous, and quick to respond to all our needs and requests. He personally accompanied our corporate representative to the necessary proceedings and was the intermediary between the insurance company and us, as the insured. PCG and Mr. Phillips made a difficult process as seamless and painless as possible and brought us to a quick and amicable resolution. We're thankful to have had the professional guidance and assistance provided by PCG.”
– Tatiana Gaston, Regional Property Manager
Spigel Properties
“One of the more challenging aspects the Board encountered when attempting to resolve our fire loss with the carrier was documentation. In the end, we were able to restore the building and get everyone moved back into their units. This would not have occurred without the documentation we received from Justin. Stated simply, there was too much information that is unique to restoration construction, insurance law, and new code requirement interpretation for the board or our contractor to manage this well. At the present, the Board remains indebted to Mr. Willits. His competence and thoroughness made a significant difference to our restoration of the building.”
– R. Frid
Condo Board
“PCG worked on behalf of the Richmond Area Arts Council to successfully work out a settlement. The RAAC Board of Directors, staff, and community are thrilled with the results and are pleased with the renovated Arts center in Richmond. The PCG team is responsive, professional, informed, and accessible to clients.”
– Deborah E. Kidd, Executive Director
Richmond Area Arts Council
“PCG has been very helpful in getting our large loss estimates done and negotiating them successfully. I don’t care for the stress that comes with dealing with insurance carriers and their third-party consultants. PCG takes all that on so I can focus on my business and get the job done. I love the way they do business and there is a trust that comes very quickly working with them. I would recommend them to any restoration company, contractor, business owner, property manager, or maintenance director.”
– Ben Justesen
Facebook Review
“Thanks to your representation, we received a settlement for the replacement cost to repair all properties affected by the tornado. Again, thanks for working on our behalf to restore our place of worship.”
– Cheryl Rudolph, Trustee
Mount Olive Baptist Church
“Thank you for all your help in the settlement of this claim. Your knowledge and ability to deal with frustrating adjusters was a tremendous relief to us. Thank you for the advice, direction, and ability to settle this claim properly.”
– Michael Johnson, Executive VP
ALCO Management / Gates Apts
“PCG helped my family and I settle a loss on our home and man what a great group of guys. Very professional and they know their stuff. Thankful we choose PCG.”
– Cody Rothwell
Facebook Review
“They are truly honorable men. They care about their clients and make everything so much smoother. You want these guys on your side when tragedy hits.”
– Suzanne Seyfried Holt
Facebook Review